Refund Policy

Last Updated: December 17, 2024

Overview

At Realistic Handwriting, we want you to be completely satisfied with your subscription. This refund policy outlines the terms and conditions under which we provide refunds for our subscription services.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new Pro subscriptions (both monthly and annual plans). If you are not satisfied with our service within the first 7 days of your initial purchase, you may request a full refund.

  • The 7-day period begins from the date of your initial subscription purchase
  • This guarantee applies only to first-time subscribers
  • Refund requests must be submitted within the 7-day period

Subscription Cancellations

You may cancel your subscription at any time. Here's how cancellations work:

  • Monthly Plans: Your subscription will remain active until the end of your current billing period. No partial refunds are provided for the remaining days.
  • Annual Plans: Your subscription will remain active until the end of your annual billing period. Partial refunds may be considered on a case-by-case basis for unused months (after the 7-day guarantee period).

Refund Eligibility

Refunds are provided in the following circumstances:

  • Within 7 days of initial purchase (first-time subscribers)
  • Technical issues that prevent you from using the service, which we are unable to resolve
  • Accidental duplicate purchases
  • Unauthorized charges (with proper verification)

Non-Refundable Situations

Refunds will generally not be provided in the following cases:

  • Requests made after the 7-day guarantee period for monthly plans
  • Failure to cancel before the renewal date
  • Violation of our Terms of Service
  • Change of mind after the 7-day period

How to Request a Refund

To request a refund, please contact our support team:

  • Email: support@realistichandwriting.com
  • Include your account email address and reason for the refund request
  • We will process your request within 5-7 business days

Refund Processing

Once a refund is approved:

  • Refunds will be credited to the original payment method
  • Processing time: 5-10 business days depending on your bank/payment provider
  • You will receive an email confirmation when the refund is processed

Contact Us

If you have any questions about our refund policy, please contact us:

Our Commitment

We are committed to providing excellent service and fair treatment to all our customers. If you experience any issues with our service, please reach out to us before requesting a refund – we may be able to resolve your concerns.